Policies and Procedures

New Accounts

To establish an account with Christian Art Gifts download and complete our trade account application form.
VISA, MasterCard, money orders or checks are accepted until a trade account is established.

Click here for the trade/credit application.

To qualify as a retail trade account you should:

Pricing and Discounts

Suggested retail prices are offered as a convenience and should serve as a guideline. We offer a standard discount of 50% on trade retail for orders greater than $100.00 net. Please ask your sales representative about current promotions or discount specials.
Ordering and Shipping.

Ordering and Shipping

Minimum order amount is $50.00 net. All orders are shipped from our distribution center in Lombard, IL. We offer free freight on orders of $100.00 or more shipped within the contiguous United States and paid within terms. Next day and 2nd day air are also available at an additional charge.

Backorders

We will backorder out-of-stock or not-yet-received products. Backorders will be filled on a first-order first-serve basis. Backorders that cannot be filled within 90 days will be cancelled. Please contact customer service if you prefer not te receive backorders.
Returns, shortages or Defective Merchandise

Returns, shortages or Defective Merchandise

Shipped orders are not returnable unless the product is damaged or defective or we shipped in error. All shortages / defective merchandise must be reported to customer service within 7 days of receipt of the order.

The following information must be provided with a return of damaged, defective or shipped in error product:

Billing

Invoices are generated upon shipment and will be included with the packing slip in the shipment.

Terms

Credit terms net 30 days from invoice date or orders can be pre- paid by Visa or MasterCard. Orders on accounts where payment is delinquent beyond 60 days from the date of invoice will be withheld from shipment. These accounts will also be subject to a 1.5% per month late charge.

All orders are subject to the approval by the credit department.