OPENING AN ACCOUNT
Opening an account with Christian Art Gifts is easy. If you are not a reseller, you can open an account online and order products directly from our website. If you are a not-for-profit organization or a reseller you can open an account by filling out the Account Application Form and sending it to our customer service email orders@cagifts.com or by faxing it to 630-599-0245. You can apply for credit terms or pay by credit card.
PAYMENT METHODS AND TERMS
We accept Master Card, Visa, American Express and Discover as credit or debit cards. You can also pay online by using your PayPal account. We also offer terms for resellers who qualify. Our standard terms are net 30 days from invoice date and can be paid by credit card or company check.
PRICING AND DISCOUNTS
All prices listed on our website or catalogs are in US dollars. We offer discounts on these prices to resellers and not-for-profit organizations. Please contact customer service for details.
MINIMUM ORDER REQUIREMENTS
We have no minimum order requirements other than the pack sizes we sell in. Pack sizes if applicable are noted for all products on the website. Most items are sold in singles but some of the smaller items are sold in packs of 3 or more.
SHIPPING
All shipped orders are F.O.B our distribution center in Bloomingdale, IL. Orders generally ship within two business days of receipt. Our preferred way of shipping is UPS Ground, but you can request another carrier.
Shipping and handling charges will be added to your order at checkout. Any free freight promotions will only apply to our choice of carrier.
INTERNATIONAL ORDERS
Shipping and handling charges shown at checkout do not include custom duties, taxes or any import/export fees. The recipient of the shipment is the importer of record and responsible for all import fees.
BACKORDERS
A “backordered item” refers to an item that you ordered but it is either new and has not reached our distribution center or is sold out and we are waiting for more. Backorders are automatically cancelled if items cannot be shipped within 90 days or if the outstanding items totals less than $20. You can review any open backorders online in the MY ACCOUNT section. You can also cancel backorders at any time by calling customer service at 1-800-521-7807.
RETURN POLICY
Shipped orders are not returnable unless the product is damaged, defective, or shipped in error. Please report all shortages/defective product to customer service within 7 days of receipt. When returning damaged, defective or shipped in error product, the invoice number and reason for the return must be stated clearly, and the return must be postmarked within 30 days of the original receipt.
OFFICE INFORMATION
Our office hours are Monday – Friday 8am-5pm Central Standard Time.
We are located at:
359 Longview Drive
Bloomingdale, IL 60108
